In the realm of managed services, change in market demand is the only constant. A few years ago, there was a great demand for virtualisation, and now containerisation is in the spotlight. With these frequent deviations, managed service providers (MSP) always need to prepare for market requirements before they occur. But how? The key is understanding managed services from a client’s perspective, and why they are engaging MSPs to manage their IT infrastructure.
On that note, today, standardisation through automation—where applications, services, and functions operate on their own, with little to no human input—is a major trend observed in the managed services marketplace. Through proper standardisation, businesses can build consistency, repeatability, and drive out errors in their systems.
Businesses also look for partners to manage their vendor relationships while offering the best technology on the market; causing them to turn to MSPs for help. Once a client shifts into the channel, a lot of those services and relationships are managed by the MSP, who then becomes an ideal one point of contact for an organisation.
More importantly, from a consumer level, “as-a-service” capabilities have been a significant trend in recent years, but now the B2B market is seeing clients asking for “as-a-service” or microservices capabilities when it comes to their managed services. It is similar to how a retail store would deliver what is ordered; today, MSPs are expected to deliver microservices to companies in the same manner.
At this juncture, there is a variety of managed services companies available in the market that cater to the different needs of the companies. To help them choose the consulting company that best fits their requirement, CIOApplications Europe has compiled a list of the Top 10 Managed IT Services Companies. The enlisted companies are the frontrunners in the market that provide a wide span of features. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for aspiring CIOs.
We present to you CIOApplication Europe’s, “Top 10 Managed IT Services Companies – 2020.”